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Customer intelligence Evidence before opinions

Stop counting feedback. Prove what matters.

SignalNest turns interviews, support conversations, surveys, and approved CSV exports into traceable product decisions. Every insight stays connected to the customer evidence behind it.

01 Import only data you are allowed to use02 Keep human review in every decision03 Export the evidence trail at any time
INTERACTIVE SAMPLEEvidence desk
Live workspace
THEME / ONBOARDING CLARITY

New customers understand the value, but hesitate when choosing their first workspace setup.

328matching records
+18%90-day movement
91%evidence confidence
Segment100% of theme
Interview

I knew what I wanted to do, but not which template would get me there.

Verified source
Support

Can we change the workspace type after the first setup step?

Verified source
Survey

The checklist helped; the template names did not.

Verified source
NEXT DECISION

Test a goal-first template picker before adding more onboarding content.

Open evidence →

Bring the feedback your team already owns

Interview notesSupport CSVSurvey exportsSales notesResearch summaries
No scraping · no purchased personal data

Designed for the decision, not the dashboard

A complete path from raw feedback to an accountable next move.

SignalNest does not replace product judgment. It gives that judgment stronger evidence, a clear owner, and a record the whole team can inspect.

01 / COLLECT

One research inbox, with source context intact.

Import structured files or add notes manually. Preserve source, date, segment, product area, and consent status.

02 / SYNTHESIZE

Patterns your team can challenge and refine.

Group related signals, compare customer segments, merge duplicate themes, and keep a human reviewer in control.

03 / DECIDE

An opportunity brief that links back to proof.

Define the problem, record confidence, assign an owner, and attach the evidence needed for the next product discussion.

The evidence trail

Never lose the “why” behind a roadmap decision.

Open any opportunity and move backwards from the decision to the theme, the segment, and the original customer record.

Follow the trail in the live sample →
RAW SIGNAL“Saved views would remove our Monday setup work.”Interview · Enterprise · 18 June
VERIFIED THEMERecurring report friction214 records · 88% confidence
OPPORTUNITYSaved report views with publisher rolesPriority 82 · Owner assigned
DECISION RECORDPrototype in Q3 discovery cycleEvidence and assumptions attached

Responsible by design

Clear boundaries for customer data.

Customer-controlled sources

Use material your organization collected or has permission to process.

Human-reviewed synthesis

Suggested groupings stay editable. SignalNest does not make automated decisions about people.

Portable evidence

Export structured records and briefs instead of locking your research into a black box.

Purpose-built access

Workspace roles keep research, review, and publishing permissions understandable.

Permanent software licenses

Pay once. Keep your edition.

No subscription, automatic renewal, or recurring charge.

Listen

A permanent license for a focused product team.

$199 USD once

  • 5 members
  • 5,000 feedback records
  • CSV and manual import
  • Themes, tags, and sentiment

Lead

A permanent multi-team intelligence license.

$500 USD once

  • 50 members
  • 100,000 records
  • Workspace permissions
  • Executive reports and exports

This is a one-time purchase of the selected software edition. Access instructions are sent to the email used at checkout after payment is confirmed.

Before you buy

Clear answers, before checkout.

Is this a subscription?

No. Each edition is purchased once. There is no automatic renewal or recurring charge.

What does the customer receive?

After Paddle confirms payment, the checkout email receives secure activation instructions for the purchased edition.

Does SignalNest scrape customer data?

No. The product is designed for feedback your team lawfully collects and intentionally imports.

Can teams inspect the evidence behind an insight?

Yes. Themes, opportunity briefs, and decisions remain linked to their supporting records and source context.